Twitch's apology following the assault on streamer Emiru sparked a strong public reaction, with users accusing the platform of dishonesty and failing to address sexual violence seriously.
The company admitted it "failed to keep Emiru safe" during a meet-and-greet at TwitchCon San Diego and pledged to donate to anti-sexual violence organizations. However, the statement was quickly criticized as hollow and misleading.
A viral community note accused Twitch of:
Streamer SmugAlana sharply criticized Twitch for unbanning another streamer accused of on-stream sexual assault, intensifying the backlash and highlighting widespread frustration with Twitch's handling of sexual misconduct.
"We wanted to follow up on the post we recently made about a security incident at TwitchCon San Diego."
Twitch has promised increased security measures and greater support for survivors, but public trust remains shaken.
Author's summary: Twitch's apology over Emiru's assault provoked public anger due to accusations of dishonesty and inadequate action on sexual violence, deepening the platform's PR crisis.