New Website for Sault Ste. Marie
The City of Sault Ste. Marie has launched a new website after 20 years, boasting a "fresh look, faster access, and easier navigation" that simplifies connecting with City services.
The website is organized around central themes of live, work, play, and government, similar to other municipalities like Sudbury.
However, a notable difference is the absence of a 311 Customer Service Management system, a dedicated municipal telephone number used in other Ontario cities to route non-emergency calls for municipal services.
- A 311 CRM (Customer Relationship Management) system helps manage and analyze interactions with current and potential customers.
A "fresh look, faster access, and easier navigation" mean connecting with City services just got simpler
Author's summary: Sault Ste. Marie's new website lacks a 311 CRM system.
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