Tata Communications Partners with NiCE for AI Contact Centers
Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.
Tata Communications and NiCE integrate AI-powered contact center platforms, enabling intelligent automation and personalised customer interactions globally.
- Combined solution enables scalable tools for growth, efficiency and CX innovation.
- Enterprise contact center leaders gain access to intelligent automation and personalised customer interactions.
Tata Communications announced a strategic partnership with NiCE on Nov. 3, integrating its respective AI-powered contact center platforms.
Author's summary: Tata Communications partners with NiCE for AI contact centers.
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