Harness: Next Gen Software Delivery in Financial Services
At the Harness {unscripted} 2025 event, industry leaders discussed how AI and automation are transforming software delivery in financial services. They highlighted innovations, benefits, and risks, emphasizing the importance of support measures like guardrails to ensure consistent, reliable results.
Impact of AI in Financial Services
Dill Bath, AI Technical Lead at Allianz, shared insights on AI's role in investment research:
“So that's investment research, really deep-diving into that and getting decisions quicker. There's so much financial data out there, and we've been using traditional machine learning for a long time, but Gen AI is just another tool that can help us get to those buy-sell signals quicker.”
Generative AI is rapidly advancing in the fintech sector worldwide. It is evolving beyond automating routine tasks to supporting efforts against financial crime.
Operational Improvements through AI
Dill Bath further explained:
“The other areas are really around operations – automating manual tasks. We have a lot of third-party and client requests in shared mailboxes, and it's a very manual process in operations, so we're really optimising that.”
These improvements help streamline workflows and increase efficiency in financial operations.
Summary
Harness’s event highlighted how AI and automation are reshaping software delivery in financial services, balancing innovation with controls to enhance decision-making and operational efficiency.
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