Jen Kern on Data, Empathy, and the Future of Restaurants
Restaurant leaders are navigating a new era where data, technology, and human connection must work in sync to drive growth.
Jen Kern, a four-time CMO and longtime advocate for women in leadership, believes the next wave of restaurant innovation will come from uniting marketing and technology around a shared purpose: empathy.
As chief marketing officer at Qu and a WiRL advisory board member, Kern is helping change the way the industry thinks about marketing and its role in driving growth.
uniting marketing and technology around a shared purpose: empathy
Kern is working to bridge the gap between operators, marketers, and technologists, challenging the industry to think differently about what’s possible when data and humanity meet.
Author summary: Jen Kern discusses data and empathy.